Trouble saving

Hi,
I have a trouble saving my URL or any other PDF or article in my Zotero account. I am new to it but I watches already thousands of tutorial but the problem is that every time I try to save something it gives me two options 1. Save to Zotero (Web page with Snapshot) 2. Save to Zotero (Web page without Snapshot). At the end, no matter what I choose nothing is saved in my library or any of the folders I created. I did all the sync settings, I installed the chrome extension, I connected my account with Zotero and basically everything that the tutorials told me to do – I did. I really don’t know what else to do because my main problem once it’s time to save something I don’t even have the option to choose where to save my stuff (unlike in every tutorial I ve watched so far). If someone can help me it would be much appreciated
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