can not import pdf and RIS

had put a error report and the error-ID is 976457810.The situation is that when I click the file->import then it show that "errors occured when import the file,please confirm the file's type is valid"(acturely I has not choose my file...)。 and when I open Zotero ,it always show that "Unable to load translator and style".
  • Unable to load translator and style
    Reset your translators and styles from the Advanced → Files and Folders pane of the Zotero preferences and then restart Zotero and see if you still get this error.
  • OK,The problem has been solved ,thank you very much!!
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