File sync error

anessweb · October 21, 2019

I keep repeatedly getting an error message saying that "A file sync error occurred. Please try syncing again." I have restarted both Zotero and my computer several times. Any help would be much appreciated.

Error report ID: 1398979195

dstillman · October 21, 2019

If you're still having trouble, could we see a Debug ID (different from a Report ID) for a sync attempt that fails?