Zotero desktop does not synchronize neither chrome nor firefox after updating ubuntu 18.04

I recently wanted to update my zotero in ubuntu 18.04, after many trials, the buttons in navigators inform they are synchronizing to my desktop but after waiting a lot, nothing happen, I try to resinchronize my desktop, the both versions see each other and refresh the colections I create but cannot save references to my libraries. I am realy affraid becaus of this, what can I do?
  • Sorry, I'm not understanding this. Can you try explaining again?

    Chrome and Firefox don't have anything to do with syncing.

    We'd want the exact text that you see on screen for what you're describing. You can also take screenshots, upload them somewhere (e.g., Dropbox), and provide a link here.
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