Unable to install Microsoft Word Plugin

Report ID: 15862795

Message: "Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Zotero."

Unable to install plugin in MS Word. Please help.

I also could not find any setup file to separately install the plugin.

  • You can follow the manual installation instructions.

    If you don't see Zotero.dotm in the 'extensions\zoteroWinWordIntegration@zotero.org\install' directory, as explained there, security software is likely interfering, and you'll need to reinstall Zotero.
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