Problem when using zotero connector

i am using currently zotero
i am trying for 2 days to add in my zotero library many references from pubmed but i can't. The files did not work and the references cannot be add in references section in word text
please help
  • Can you explain exactly what you're trying to do and what's happening, and also provide a Report ID?

    (Feel free to post in French if you prefer.)
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