Impossible to update footnotes in Word

When intenting to refresh my footnotes Zotero send a message saying like "you modify a citation out of Zotero". So I verified one by one my 600 hundreds footnotes via Zotero (not Word) and launch another update but it still doesn't work. I also try to take a former version of my document but still the problem persists. I also tried to copy/paste my text in another document, to change the format. Nothing worked.
  • The "modified citation" message should give you options -- what did you click?
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