Report ID: 1601182699

Hi all,

My problem is that the Zotero connector in Mozilla Firefox is pink and doesn't respond when I try to open it. I've updated to the latest version of Firefox (6.0.3) and latest version of Zotero (5.0.55), then restarted both but no change. I've sent the error report and it seems that the service is timing out. Any help would be great! Thank you,
  • Pink? Could you take a screenshot, upload somewhere (Dropbox, imgur, etc.), and post a link here?
    doesn't respond when I try to open it
    What do you mean by that, exactly? What are you trying to do?
  • I think it’s sorted out dstillman but thank you. I couldn’t get the library to open from Firefox but I think I was approaching it from the wrong angle and it’s grand now.
    Best regards,
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