Not syncing

library.ill · April 2, 2019

Hi,

I have gone through some posts but could not find any issue similar to what I have.
I am using a Stand Alone version of Zotero 5.0.65 on Ubuntu 18.10 and I have just linked my account and drag some files in from my computer (about 40 PDFs so nothing too heavy)

When I try to sync it, however, the green arrow rotates, then stops as if it finished syncing but it is not synced. No error message of any type. Any ideas what to do?

Zotero: StanAlone 5.0.65
OS: Ubuntu 18.10
Issue: not syncing, no error message
new setup

dstillman · April 2, 2019

See Changes Not Syncing.

library.ill · April 2, 2019

Thank you. I am quite sure I did all of that. This is what I got:
ID 1419250024

adamsmith · April 2, 2019

That's not a debug ID, though (those start with D). Check 6) again.

library.ill · April 3, 2019

Oh, I'm sorry, my bad:
D1845004816

dstillman · April 3, 2019

From the linked page:

4) The library isn't set to sync

In the Sync pane of the preferences, click “Choose Libraries…” and make sure that the library you're trying to sync has a checkmark next to it. If not, click in the Sync column to enable syncing for that library.

library.ill · April 3, 2019

Oh boy, thank you. I read that output and tried it before but I think it did not click (didn't know there was supposed to be a check mark so just chose it and though it's done)...

dstillman · April 3, 2019

Yeah, you're not the first to be confused by that. I've created a ticket to use an X instead of a blank space when a library is disabled.

dstillman · December 4, 2019

Changed in Zotero 5.0.80.