Error with the Identifier

matthieu.bc

Error ID: 313784323

Hello,
For about two weeks, I'm not able to use the Identifier to add new content in my library. I've tried with several different ISBN, but none of them are working. The error message is every time the same, saying that it was impossible to locate the document.
I've tried to search with the exact ISBN in Worldcat and it's perfectly working.

Can you help me ?

Thank you in advance,

adamsmith

Could we also get the ISBN?

matthieu.bc

Of course. For example, I lately tried with this one: 84-7993-017-9

adamsmith

Could you go to
http://www.worldcat.org/oclc/925970672?page=endnotealt

and see if that downloads a file, and if so, if you open the file in a text editor, does it look something like this:

TY - BOOK
DB - /z-wcorg/
DP - http://worldcat.org
ID - 925970672
LA - Spanish
T1 - Diccionario crt̕ico de los derechos humanos
AU - Soriano Da̕z, Ramn̤
AU - Alarcn̤ Cabrera, Carlos,
AU - Mora Molina, Juan,
PB - Universidad Internacional de Andaluca̕, Sede Iberoamericana
CY - Madrid
Y1 - 2000///
SN - 8479930179 9788479930172
ER -

matthieu.bc

No, it doesn't download anything. It opens the page of worldcat of my new university (Complutense de Madrid), saying that it was impossible to find the document.

adamsmith

OK, so that's the problem. We're trying to get the metadata from there.
When you go to
http://www.worldcat.org/title/diccionario-crtico-de-los-derechos-humanos/oclc/925970672&referer=brief_results
Can you click on on "Cite Export" at the top, and the right-click and "Copy Link location" on "Export to EndNote / Reference Manager(non-Latin) " and paste whatever you get here? Also, if you click that, does it download something?

matthieu.bc

When I click on the link, here is a screen capture of what happens: https://drive.google.com/file/d/1lhksH59Yg_wDxmOkguSrkRgIF0EqktR4/view?usp=sharing

adamsmith

woah, that's weird. How about if you just go to http://www.worldcat.org/ -- are you redirected automatically to ucm.on.worldcat.org ?
And also, when you search for the ISBN on Worldcat, what's the URL at which you see the result?

matthieu.bc

Yes, I'm directly redirected to ucm.on.worldcat.org. And when I'm searching, here is the link: https://ucm.on.worldcat.org/search?databaseList=&queryString=84-7993-017-9#/oclc/1025906767

I didn't find out to switch off the redirection except with private navigation.

adamsmith

OK, so this auto-redirect is why ISBN lookup is failing. We can work with the different page layout, but I'm not sure if that's specific to your university or if that's going to work like that for all customized Worldcats.

I'm afraid this isn't going to be super quick. Only way to get this to work for you right now would be to use it on a connection that doesn't go through the university, ironically.

matthieu.bc

Indeed, when I'm using my phone to share datas, it's working !
Too bad that it's not working with eduroam :(