I can't have my Zotero content synced from the Mac software to my Zotero library online

I have checked every single option but I could not succeed at having the resources I collected for a research on my online zotero library, nor on my group's library.
I don't know if there is an error, so far the software worked perfectly apart from that problem.
please let me know if there is a way I can have all those collected sources online in my library.. thanks a lot.
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