Zotero crashed when opened

Report ID: 2128808059
  • What exactly happens when you try to open Zotero? What do you mean by "crashed"?
  • When I opened Zotero, I got a blank screen and an error message that gave me a report number and said that unless I reported it on this forum it wouldn't be attended to. I closed Zotero out and later reopened it and my library was restored. So I don't know what caused the initial error.
  • You're still using Zotero 4.0. You should upgrade to Zotero 5.0.
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