Firefox 57 connector doesn't work on most pages

The Debug ID is D1746809111.
On some web pages it works fine, but on most, when you click the button nothing happens, no little box in the right bottom corner, no new entry in zotero standalone 5.0.25.
I can't see any obvious pattern to which pages work and which don't.
It is consistent across reboots.
  • Start here: https://www.zotero.org/support/troubleshooting_translator_issues

    In particular, try disabling other Firefox extensions, in case something is conflicting.
  • Thanks, I have disabled all plugins except multi-account containers.
    The icon and the menu options from right-clicking the icon all look fine.
    All software is latest (just upgraded from older firefox+plugin)
  • Another log for a failed web page is-
    The Debug ID is D1628784034

    NB this is an older slow computer running 32 it windows.
    have any assumptions been made in the design of the software about the speed of the computer?
    (eg like in google maps that would not work at all on my PC until they made the lite version)
  • You should upgrade the Zotero Connector to the latest version 5.0.27, which will likely improve this. If it does not, please provide another Debug ID for a page load
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