zotero suddenly found disappeared from firefox

monikashah · October 13, 2017

zotero suddenly found disappeared from firefox in my one laptop. I was using it in windows login 'CSE' username.

Acutally, this window user crashed. But, zotero folder for that old user exist in folder C:\Users\CSE\AppData\Roaming\Mozilla\Firefox\Profiles\ocw7hhru.default-1470375309202.

How can I access it from other useraccount of windows?

bwiernik · October 13, 2017

Have you installed the Zotero Standalone desktop app?
http://Zotero.org/download

monikashah · October 13, 2017

Yes. I installed Zotero 5.0 for windows, which seems standalone desktop application.
All data of zotero is not seems updated there.

I have access to folder ' C:\Users\CSE\AppData\Roaming\Mozilla\Firefox\Profiles\ocw7hhru.default-1470375309202' from previous windows login
I could also see some .zotero-ft-cache file in other user C:\Users\CSE\AppData\Roaming\Mozilla\Firefox\Profiles\ocw7hhru.default-1470375309202.

Please guide to recover my data

bwiernik · October 14, 2017

In one of those Firefox profiles, there should be a zotero folder. Move its contents to C:/Users/Zotero.

Details here:
https://www.zotero.org/support/kb/restore_after_firefox_reset