Zotero Standalone suddenly stopped working

ajlerner · May 20, 2017

I open it up, and it says "Loading items list..." and it tells me an error has occurred. I can't access any of my files. Can't export the library. Can't do anything. Here's the error report number: 1269881782.

Help, please? Thanks!

-Adam

dstillman · May 21, 2017

4.0.26.3

This is an extremely old (2+ years) version of Zotero. Install the latest version from zotero.org.

ajlerner · May 21, 2017

Thank you! Just downloaded and installed the newest version, but still experiencing the same problem. Report ID: 2039994865

dstillman · May 22, 2017

Check your database integrity from the Advanced → Files and Folders pane of the Zotero preferences.

ajlerner · May 22, 2017

I did as you suggest, it told me some errors were found in the database, I followed the link to the Zotero Database Repair Tool, followed the instructions, and now it's working again! Thank you so much!