Upgrade StorageFile Sharing Debug ID
Hi there, I'd like to report "Error processing uploaded data (Report ID: 65c6c397) aka The Debug ID is D1912208967.
It's a file sharing issue. I discontinued using file serve option a while back, but I'd like to return to using it in my classrooms. My files, a few PDFs, are added via the standalone but not syncing with the server. Any thoughts would be appreciated. I'm using the Zotero file sync option and not WebDAV. I hope this helps. Thanks.
It's a file sharing issue. I discontinued using file serve option a while back, but I'd like to return to using it in my classrooms. My files, a few PDFs, are added via the standalone but not syncing with the server. Any thoughts would be appreciated. I'm using the Zotero file sync option and not WebDAV. I hope this helps. Thanks.
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dstillmanThis was actually a data sync error, not a file syncing one — it stemmed from having deeply nested collections. Should be fixed now. Let me know if not.
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PAKelseyThanks for the fix. Is this something that I caused and should be aware of for the future or was this something outside of my control? I just wanted to make sure in case it happens again.
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dstillmanIt won't happen again — we've fixed it on the server side.