Fail to import PDF files,Help me please!

Hello, everyone
I am a fresh user of the Zotero. I download the standalone version 4.0.28.17.
However, I couldn't drag PDF files into the window of this software, and the Zotero also didn't response when I attach stored copy of files ..
This really troubled me a lot.
Thanks for your kindly help.
If convenient, please add my Whatapp t: +86 150 7129 9530

Yours Best
Dr.Yao
  • Can you provide a Report ID? You should definitely be able to drag PDFs into your personal library in Zotero.
  • I am also having this problem. I am unable to generate a Report ID. When I drag a file over my center column, it shows as "move", as if I was trying to move the file to another Windows folder rather than a website. If I follow through and drop it onto the column, it opens the PDF in Firefox. It does not add to the library.
  • @jmroot -- you can't drag&drop files to the web version of Zotero. You'll want to install the software (either the Firefox add-on or Zotero Standalone). You can drag to both.
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