Cannot integrate new citations into existing bibliography

edaalgur

When I add a new citation, the Zotero plug-in starts a new bibliography in the existing word document rather than integrating the citation into the existing bibliography. I'm using the Mac, Chrome plug-in. Any guidance is much appreciated!

adamsmith

Unfortunately, that'd only happen if the old citations/bibliography are no longer active Zotero fields. There's a couple of ways that happens, most commonly by saving the document in an unsupported format, e.g. as .rtf, or saving a word doc as .odt

edaalgur

Is there any way to fix that? Or find out where along the line it happened? Thanks!

edaalgur

Hi, do you have any advice on how to proceed? Do I need to reenter the entire library? Thanks.

adamsmith

Very hard to track down where/how this happened unless you have versioned back-ups of the file you could go back to (e.g. via Dropbox). If you have any idea of having opened the file with other software or saved it in a different format, that's almost always the case. Zotero citations are stored in Word fields -- a standard component of a Word file. They don't just disappear without reason.

I don't see, unfortunately, an alternative to re-inserting the citations with Zotero (unless, again, you still have a back-up where they still work).