Word Add-in Unresponsive when Doc opened from Explorer

I've noticed that if I open a document from windows explorer, and try to use the Zotero add-in, the add in is unresponsive. If I close Word, re-open Word, re-open the doc from within Word, all is well. I am running Windows 10 64bit, Word 2016, Zotero Standalone 4.0.29.10

I guess the Zotero.dotm is not running when I start a doc from explorer?

Any suggestions appreciated.

PG
  • the .dotm is running since you wouldn't get the toolbar otherwise. I wonder if this is some type of security setting you're hitting, where Word disables macros for files opened directly from explorer. Is this your computer or an office machine (i.e. did you or someone else set security)?
  • Office machine. Someone else sets the security. Thanks.
  • If they're approachable, you could ask. I don't know a ton about Word security, but it would seem like a plausible security measure to me to prevent people from launching a file and then have that executing random code (i.e. Word macros) too easily.
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