Cannot insert a citation

lanning

I get this long error message when I try to insert a citation into my document. It doesn't matter whether I'm using Word or Libre Write.

I'm a Firefox user, and everything is up to date.

Here's the error message:

Zotero experienced an error updating your document.

[JavaScript Error: "couldn't open library C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\qb1p7c84.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 193" {file: "file:///C:/Users/Scott/AppData/Roaming/Mozilla/Firefox/Profiles/qb1p7c84.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]'[JavaScript Error: "couldn't open library C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\qb1p7c84.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 193" {file: "file:///C:/Users/Scott/AppData/Roaming/Mozilla/Firefox/Profiles/qb1p7c84.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]' when calling method: [zoteroIntegrationApplication::getDocument]

adamsmith

that message typically appears when using Firefox 64-bit, which is not currently supported.

@Dan -- any thoughts on whether/how we can improve the error messaage...

lanning

Thanks!!!! That fixed it!! And a shorter error message would be helpful!