Upgrade StorageCannot retrive metadata PDF Report 99614856
Hello,
I encounter this problem while retriving metadata from PDF. No previous discussion about it has been mentioned on this forum.
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "Could not read text from PDF."]
[JavaScript Error: "Unexpected status code 500 in Zotero.Sync.Storage.ZFS.getFileUploadParameters() (0_3GUUXNGC)" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 364}]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 365}]
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "1464186201304 Toolkit.Telemetry ERROR TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1440:13" {file: "resource://gre/modules/Log.jsm" line: 749}]
version => 4.0.29.10, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.10, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.10, extension), Zotero Word for Windows Integration (3.5.5.SA.4.0.29.10, extension), Adobe Acrobat (11.0.16.13, plugin), VLC Web Plugin (2.2.2.0, plugin), Windows Live® Photo Gallery (14.0.8081.709, plugin), Microsoft Office 2016 (16.0.6828.1019, plugin), Silverlight Plug-In (5.1.41212.0, plugin), Shockwave Flash (21.0.0.242, plugin), Google Update (1.3.30.3, plugin)
Can anyone help?
Thanks
I encounter this problem while retriving metadata from PDF. No previous discussion about it has been mentioned on this forum.
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "Could not read text from PDF."]
[JavaScript Error: "Unexpected status code 500 in Zotero.Sync.Storage.ZFS.getFileUploadParameters() (0_3GUUXNGC)" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 364}]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 365}]
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "GRC Cyber Security Research Report.pdf was not indexed" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 730}]
[JavaScript Error: "1464186201304 Toolkit.Telemetry ERROR TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1440:13" {file: "resource://gre/modules/Log.jsm" line: 749}]
version => 4.0.29.10, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.10, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.10, extension), Zotero Word for Windows Integration (3.5.5.SA.4.0.29.10, extension), Adobe Acrobat (11.0.16.13, plugin), VLC Web Plugin (2.2.2.0, plugin), Windows Live® Photo Gallery (14.0.8081.709, plugin), Microsoft Office 2016 (16.0.6828.1019, plugin), Silverlight Plug-In (5.1.41212.0, plugin), Shockwave Flash (21.0.0.242, plugin), Google Update (1.3.30.3, plugin)
Can anyone help?
Thanks
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dstillmanIt's doubtful you'd be able to find metadata for that PDF anyway, but it should be able to be indexed. Can you provide a Debug ID for clicking the refresh button next to "Indexed" in the right-hand pane of that item (assuming it says "No" now)?
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knangyThe Debug ID is D588106108.