Sahir -- if you're still having problems, start a new thread, let's keep this one for lacroixk.
@lacroixk -- can you find the Startup Folder set for Word? I should be in the preferences under advanced (in Word), I believe.
Yeah, try to set it to
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
where UBF8T346G9 is a random string that will be different on your computer and should already exist. That folder _should_ already exist and may even contain Zotero.dot. If that's the case, then setting the startup folder and restarting Word should be all you need to do.
great -- I'll add troubleshooting instructions for this. Could you tell me how exactly you got to the screen where you can set the startup folder? I don't have a Mac, so I cobbled that together from online sources, but want to be as clear as possible for instructions.
Here's a step by step:
1- Open word
2 - Click on "Word" in bold next to Apple in the Mac applications menu (https://support.apple.com/en-ca/HT201956)
3- Select Preferences in the drop-down options
4- Click on File locations under Personal settings
5- Click on "Start up" at the bottom of the list
6- Click "modify'" and select ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
I have Word 2016 for mac and the zotero standalone. I'm still having this problem and at a total loss. I have tried to uninstall and re-install different components of zotero standalone, the word add-in and the chrome plug-in with no luck!! Please help!!
Have you followed the instructions linked from https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_zotero_add-on_visible_in_word_2016
yes, this doesn't appear to work. Try setting the startup folder to
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
and place the Zotero.dot there.
If you can't find the folder, see the instructions at (re: hidden folders): https://www.zotero.org/support/windows_word_plugin_manual_installation_instructions#manually_installing_the_zotero_word_for_mac_2016_plugin
I am also having issues getting Zotero to work in Word 2016 (Debug ID 1895323452).
I have followed all previously issued instructions (I have moved the Zotero.dot to the Word start up folder) and still cannot get the ribbon to appear... If in word i go to Tools>Macro>Macros... I can see the zotero function names but when I click on any it says it can't communicate with firefox (using stand alone zotero).
probably a dumb question, but you do have Standalone running when you're trying this, yes? And you've restarted your computer for good measure since moving the Zotero.dot?
@Katrina - I also had that issue and it seems there are a few libraries floating around... If you click on the icon with your user name and the little house and then library it may be in there (at least this worked for me)
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@lacroixk -- can you find the Startup Folder set for Word? I should be in the preferences under advanced (in Word), I believe.
Should I modify this somehow?
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
where UBF8T346G9 is a random string that will be different on your computer and should already exist. That folder _should_ already exist and may even contain Zotero.dot. If that's the case, then setting the startup folder and restarting Word should be all you need to do.
Btw, you were right, It did already contain Zotero.dot
THANK YOU so much!
1- Open word
2 - Click on "Word" in bold next to Apple in the Mac applications menu (https://support.apple.com/en-ca/HT201956)
3- Select Preferences in the drop-down options
4- Click on File locations under Personal settings
5- Click on "Start up" at the bottom of the list
6- Click "modify'" and select ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
Hope this helps!
So what's the path of the startup folder to which you have set Word for Mac?
I got that in Word by clicking Word --> preferences --> file locations
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
and place the Zotero.dot there.
If you can't find the folder, see the instructions at (re: hidden folders): https://www.zotero.org/support/windows_word_plugin_manual_installation_instructions#manually_installing_the_zotero_word_for_mac_2016_plugin
I am also having issues getting Zotero to work in Word 2016 (Debug ID 1895323452).
I have followed all previously issued instructions (I have moved the Zotero.dot to the Word start up folder) and still cannot get the ribbon to appear... If in word i go to Tools>Macro>Macros... I can see the zotero function names but when I click on any it says it can't communicate with firefox (using stand alone zotero).
Any help much appreciated,
Ben
@Katrina -- sorry, someone else needs to help here. I don't have a Mac and I don't know enough about Macs to give good basic instructions.
Startup at Library/Group Containers/UBF*.Office/User Content/Startup/Word/
Obviously the * being the unique bit...
Thanks,
Ben
Not stupid at all but yes and yes!
Ben