cannot save to zotero, says"translator issues"

sambasiva
Hi I have tried to fix it by following some instructions through forums but couldn't.
I was using zotero on chrome, but now i tried on firefox too, still cannot save the files.

One link where I couldn't save is http://pubs.acs.org/doi/abs/10.1021/ja5110415

Error ID: 1776708219

And following is what I have copied from chrome extensions.

p.s. I could save the newyork times article.

thank you,






[JavaScript Error: "Cannot read property 'getElementsByClassName' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 175}]

[JavaScript Error: "Cannot read property 'getElementsByClassName' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 175}]
  • adamsmith
    A translator fix is now up. Your version of Zotero will automatically update within 24hs, or you can update manually using the "Update Now" button in the "General" tab of the Zotero preferences. If you're using Standalone, restart Zotero and your browser after updating.

    Any further problems let us know & thanks for reporting
  • michi4
    Hi,

    I have been using zotero for about two years with great gratitude and without any problems.

    Today, I wanted to save the following publication http://pubs.acs.org/doi/abs/10.1021/pr301009u and received the "An error occurred while saving this item” message.

    By reading the "Known translator issues" I figured out that I can choose from different translators. If I select DOI it is working but without saving the PDF. Is there any chance to fix it that I can just click on the symbol and everything is saved as usual?

    Thank you for your help!
  • adamsmith
    https://forums.zotero.org/discussion/60964/translator-error-with-american-chemistry-society-websites/#Item_2
This discussion has been closed.