Translator name: COinS
when I try to save an item from my university's search engine I get the following message:
"An error occurred while saving this item. Check Known Translator Issues for more information."
Reproduce:
go into CLIO (Columbia university's online library search engine)
Type in the search bar "The archaeology of social boundaries"
then try to save to Zotero with no success.
I followed the recommended steps but to no success.
Went through the terminal procedure as well.
I have the 4.0.28 version of Zotero, so no need to upgrade.
I expect to be able to save the book's information
Sorry, still confused. If I go to https://clio.columbia.edu and then type "The archaeology of social boundaries" in the search bar and press return, I don't get a Zotero icon on the next screen. Do you? Or do you click through to one of the options? Which? What's the URL that you're seeing when you're actually looking at the search results displayed?
If I go to https://clio.columbia.edu and then type "The archaeology of social boundaries" in the search bar and press return, I also don't get a Zotero icon on the next screen. But once I click through to one of the options. (the first for example first under 'catalog' a Zotero icon appears. The URL iM seeing is:
https://clio.columbia.edu/catalog/2734718?counter=1
This occurs not only with this book, but with any book I try to cite from this database. Once I go into one of the search results, and the Zotero icon appears, and I try to cite it i always get the same message of:
"Saving Item…
The archaeology of social boundaries
An error occurred while saving this item. Check Known Translator Issues for more information."
And you have Standalone open when trying this, correct?
Other sites still work fine, e.g. http://www.worldcat.org/title/wealth-of-nations-books-i-iii/oclc/8424650&referer=brief_results ?
I didn't realize that standalone needs to be physically open on my desktop in order for it to work. It seemed to work with other sources but not with books. Does this make sense?
I apologize for driving you a bit crazy with this issue. It wasn't clear to me (or maybe I misunderstood) that the program actually has to be open while trying this.
It's better to have Standalone open in any case. The Safari Connector should also be able to connect to the Zotero server and serve there directly, but that's currently broken.
@Dan -- are you guys aware of the broken Safari authentication issue? I know this isn't yours, but is it Simon or Faolan?
Upgrade Storage
and if they don't work, provide all the info requested in the last step please
Translator name: COinS
when I try to save an item from my university's search engine I get the following message:
"An error occurred while saving this item. Check Known Translator Issues for more information."
Reproduce:
go into CLIO (Columbia university's online library search engine)
Type in the search bar "The archaeology of social boundaries"
then try to save to Zotero with no success.
I followed the recommended steps but to no success.
Went through the terminal procedure as well.
I have the 4.0.28 version of Zotero, so no need to upgrade.
I expect to be able to save the book's information
https://clio.columbia.edu/catalog?datasource=catalog&q=The+archaeology+of+social+boundaries
or a different one? That one works for me if I try to import the first item.
I always receive the same message:
"Saving Item…
The archaeology of social boundaries
An error occurred while saving this item. Check Known Translator Issues for more information."
But haven't been able to solve it through the known translator issues.
the Data base URL is :
https://clio.columbia.edu
If I go to https://clio.columbia.edu and then type "The archaeology of social boundaries" in the search bar and press return, I also don't get a Zotero icon on the next screen. But once I click through to one of the options. (the first for example first under 'catalog' a Zotero icon appears. The URL iM seeing is:
https://clio.columbia.edu/catalog/2734718?counter=1
This occurs not only with this book, but with any book I try to cite from this database. Once I go into one of the search results, and the Zotero icon appears, and I try to cite it i always get the same message of:
"Saving Item…
The archaeology of social boundaries
An error occurred while saving this item. Check Known Translator Issues for more information."
@Dan -- could you have a look at the error report 2129415115 ?
Other sites still work fine, e.g. http://www.worldcat.org/title/wealth-of-nations-books-i-iii/oclc/8424650&referer=brief_results ?
I didn't realize that standalone needs to be physically open on my desktop in order for it to work. It seemed to work with other sources but not with books. Does this make sense?
I apologize for driving you a bit crazy with this issue. It wasn't clear to me (or maybe I misunderstood) that the program actually has to be open while trying this.
@Dan -- are you guys aware of the broken Safari authentication issue? I know this isn't yours, but is it Simon or Faolan?