cit (j - 1) sorteditems.slice (...)(0) is undefined

Orla Smyth

Hello and thank you for your help. I have seen that this is not a new problem but I followed the instructions for trying to sort out the problem. I can not longer insert footnotes as I get this message every time. There is a help page
https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents

I copied the contents of the document into a new word file, but the problem remains. Can anybody advise? thank you very much in advance. Best wishes, Orla Smyth

adamsmith

Have you tried the other steps there? In particular trying to isolate a broken citation?

Also, could you confirm your Zotero version?

Orla Smyth

Hi yes, I did actually finally follow the procedure for isolating the broken citation and it worked! thank you. Actually was a less painful exercise than I thought it would be! thanks

adamsmith

Do you have an idea what that citation was? Anything particular about it? Obviously we'd prefer if people didn't encounter this at all.