Zotero capture feature not working with Science Direct, Web of Science and other online databases
Hi,
I was attempting to do a literature review and the 'Save to Zotero' tool (in Firefox) only worked on google scholar. In the past, this tool worked seamlessly for online databases such as Science Direct and Web of Science.
Any advice --
Thank you,
Vernet
I was attempting to do a literature review and the 'Save to Zotero' tool (in Firefox) only worked on google scholar. In the past, this tool worked seamlessly for online databases such as Science Direct and Web of Science.
Any advice --
Thank you,
Vernet
If I am on Science direct and other online databases, when I attempt to capture (via the 'save to zotero' button) individual or multiple citations and their pdf attachments nothing happens. Now, if I am on google or google scholar this works.
Please advice.
Thank you,
Vernet
https://www.zotero.org/support/troubleshooting_translator_issues
If 1-10 don't help, please provide all the information requested under 11, including a debug ID. Sciencedirect is easier to troubleshoot than WoS, so go with that.
The same thing happens with SAGE and Taylor & Francis journals. With T&F Group, the delay before a successful click for single item metadata downloads can exceed 10 seconds. Again everything is on hold until the ads finish loading.
This delay isn't on my end. We pay for a very fast connection. It seems to be that the ad servers are often slow to respond to requests. The multiple ads on T&F and SAGE seem to arise from multiple providers and I am at the mercy of the slowest one.
Recently, I had set Firefox to not “Remember history”. Hence, the translator (I am assuming) was not working properly. Once I change this setting back to “Remember history”, the translator started to work again.
Thank you once again!
Vernet