Sync issues — August 10, 2015

vincentguermond
hello,

i cannot sync, i'm new on mac. the report id is: 1820467430

thanks so much!
  • Wichmann 2016
    Hello,

    there are problems with sync. Report-Id: 97636987

    Thanks
  • dstillman
    edited August 10, 2015
    There's currently an outage on Amazon, our cloud provider, that's affecting Zotero file syncing (and many other websites). File syncing should return to normal once they resolve that, hopefully within the next hour or so. In the meantime, data syncing should continue to work, though possibly a bit more slowly than usual or with intermittent errors. Sorry for the inconvenience.
  • dstillman
    The issue above was fixed by Amazon 8 hours ago, but it appears to have just started happening again a couple minutes ago. Hopefully they'll fix it again soon.
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