Imcompatbilité et difficulté pour mettre le plug in zotero word integration

Bonjour, J'ai été dans cette rubrique : When encountering security certificate errors in Zotero, viewing the certificate information for zotero.org in your web browser may provide more details on what is causing the problem on your system. If you share this information in the Zotero Forums, we may be able to help identify what is interfering (or it may be self-explanatory, based on, for example, the name of your institution or security software on your system).

Load any zotero.org web page (such as this one).
View the certificate information. The process to do this varies by browser:
In Firefox, click the padlock icon and look at the “Verified by:” line. For full information, click More Information → View Certificate and look at the details under Issued To, Issued By, and Validity. J'ai donc vérifié certificat et il n'est pas mentionné dans la validité: geo trus tinc ou rapid ssl comme vous l'envisagez. Comment résoudre ce problème ? est-ce la cause de mon impossibilité à activer le plug in word alors que j'ai la barre de citations zotero dans ma page word, dès que je veux essayr une citation j'ai le message: Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again...
merci de votre aide je suis à bout!
  • what does it say under verfied by?
  • avast! Web/Mail Shield
  • Follow this: https://www.zotero.org/support/kb/updates_not_detected

    Not sure if that's the problem with the Word add-on, but it might be, so after you've fixed that and made sure the security certificate is intalling correctly, download the word processor add-on and (re-)install it:
    https://www.zotero.org/support/word_processor_plugin_installation
  • Merci bien! les plug in étaient bloqués par avast, ça a marché, je n'aurais jamais trouvé toute seule.
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