Report ID 325485634

Sync error info below:

[JavaScript Error: "Unexpected status code 403 for request 0/SZMI2X8U in Zotero.Sync.Storage.ZFS.downloadFile()" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 892}]
[JavaScript Error: "Request cancelled getting storage file info" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 98}]
[JavaScript Error: "Request cancelled getting storage file info" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 98}]
[JavaScript Error: "Request cancelled getting storage file info" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 98}]
[JavaScript Error: "A file sync error occurred. Please try syncing again.

If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage.js" line: 404}]

version => 4.0.26.4, platform => Win32, oscpu => Windows NT 6.1, locale => en-US, appName => Zotero, appVersion => 4.0.26.4, extensions => Zotero LibreOffice Integration (3.5.9.SA.4.0.26.4, extension), Zotero Word for Windows Integration (3.1.18.SA.4.0.26.4, extension), Google Update (1.3.27.5, plugin), Java(TM) Platform SE 8 U45 (11.45.2.15, plugin), Java Deployment Toolkit 8.0.450.15 (11.45.2.15, plugin), Adobe Acrobat (11.0.11.18, plugin), Silverlight Plug-In (5.1.40416.0, plugin), Shockwave Flash (17.0.0.169, plugin), VLC Web Plugin (2.2.1.0, plugin), Shockwave for Director (12.1.7.157, plugin), QuickTime Plug-in 7.7.6 (7.7.6.0, plugin), NPLastPass (2.5.5.0, plugin), Microsoft Office 2013 (15.0.4514.1000, plugin), RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit) (16.0.3.51, plugin), RealPlayer Download Plugin (16.0.3.51, plugin), RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In (32-bit) (1.3.3.66, plugin), RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In (32-bit) (1.3.3.66, plugin), RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In (32-bit) (1.3.3.66, plugin), RealDownloader Plugin (1.3.3.66, plugin), RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) (15.0.4.53, plugin), RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) (15.0.4.53, plugin), CANON iMAGE GATEWAY Album Plugin Utility for IJ (4.0.0.0, plugin), Windows LiveĀ™ Photo Gallery (15.4.3508.1109, plugin), getPlusPlus for Adobe 16291 (1.6.2.91, plugin), Microsoft Office Live Plug-in for Firefox (2.0.4024.1, plugin)
  • Does this happen every time, including after restarting Zotero?

    If so, provide a Debug ID for a sync attempt where it occurs.
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