Reporting and recording error

Hi,
I received the following error: 268217051
  • we need to know what's actually happening/not working
    https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce
  • edited May 18, 2015
    Sorry. This is the first time I'm reporting this problem but not the first time it's happened. My computer Zotero library was working fine and then when I typed a citation title in the search bar my entire library disappeared from view and in its place read 'Zotero encountered an error. report error in actions'. I closed down Firefox and tried to reopen my Zotero library and now I'm just getting an alert pop-up saying 'there was an error starting Zotero'. My library won't open at all. I work on a MacBook Air, Mac OS 10.8.5.
  • have you tried restarting your computer?
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