Cannot capture articles from JAMA

martijn55

Report ID: 1684011092

Problem:
I can no longer scrape articles from JAMA (the Journal of the American Medical Association). I get the usual window
Saving to [ ] my library
but no additional lines develop below that message and no item appears in my Zotero library
Other sites allow capture as usual without any problem, e.g. PubMed, Internal and Emergency Medicine, Plos One

Software & platform:
Zotero 4.0.26 Add-on for Firefox 35.0.1 running under OS X 10.7.5

Examples of sites:
http://jama.jamanetwork.com/article.aspx?articleid=2084879 (opened from PubMed)
http://jama.jamanetwork.com/article.aspx?articleID=2108896&utm_source=Silverchair Information Systems&utm_medium=email&utm_campaign=MASTER:JAMALatestIssueTOCNotification02/10/2015 (opened from Table of Contents in email)

Tool tip when hovering over Zotero icon in address bar:
Save to Zotero (Silverchair)

adamsmith

that looks like it's a problem on their site:
if you click on "Cite" at the top right and then to RIS (Zotero) you get an empty file.
That's essentially the same thing Zotero does when you click the URL bar icon.
Would you mind reporting that to them?

martijn55

JAMA is working on this. Today I received the following mail:
'Thank you for reporting this. This came to our attention some time ago, and our team is already working to resolve this issue.

Best regards

Technical Support Specialist (DG)
support@jamanetwork.com'

adamsmith

thanks, appreciate you taking the time.