synchronization

error ID 829808388 when synchronization, Mozilla Firfox out of order during a long time, synchronization failed.
  • Unexpected status code 500 in Zotero.Sync.Storage.ZFS.getFileUploadParameters()
    Does this happen repeatedly? There's a good chance it's just an intermittent file sync error that will go away if you sync again.
  • Yes, this happen almost each time I start Zotero. the boring aspect is sometimes, it took too long time to Mozilla to restart and I have to reinstalled it. I wander if my storage capacity is enough.
  • it took too long time to Mozilla to restart and I have to reinstalled it
    Don't do that.

    Provide a Debug ID for a sync attempt that results in an error.
  • same problem again, report 1240990888 I copy the content :
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    Invalid chrome URI: /
    [JavaScript Error: "Unexpected match of multiple logins." {file: "resource://gre/components/nsLoginManagerPrompter.js" line: 894}]
    _showLoginCaptureDoorhanger/persistData@resource://gre/components/nsLoginManagerPrompter.js:894:9
    _showLoginCaptureDoorhanger/mainAction.callback@resource://gre/components/nsLoginManagerPrompter.js:909:9
    _onButtonEvent@resource://gre/modules/PopupNotifications.jsm:1153:7
    oncommand@chrome://browser/content/browser.xul:1:1

    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]
    [JavaScript Error: "aucun élément trouvé" {file: "https://clients4.google.com/invalidation/lcs/request" line: 1}]

    version => 4.0.29.16, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => fr-FR, appName => Firefox, appVersion => 50.0.2, extensions => Zotero automatic export (1.2.4, extension), Bamboo Feed Reader (2.2.8, extension), RSS Icon In Awesombar (1.4.1-signed.1-signed, extension), Advanced Search (1.7.4, extension), RT News (1.1.2, extension), Awesome Screenshot - Capture, Annotate & More (3.0.14, extension), Emoji Cheatsheet for GitHub, Basecamp etc. (1.2.0, extension), YouTube™ Flash® Player (1.7.1, extension), Flash and Video Download (2.03, extension), Default Search Engine (3.3.1-signed.1-signed, extension), lilo (1.22, extension), Adblock Plus (2.8.2, extension), Qwant for Firefox (3.0.28, extension), Multi-process staged rollout (1.5, extension), Pocket (1.0.5, extension), Web Compat (1.0, extension), Application Update Service Helper (1.0, extension), Enhancer for YouTube™ (2.0.17, extension), Neutral Earthy Floral Vintage (0, theme), Codec vidéo OpenH264 fourni par Cisco Systems, Inc. (1.6, plugin), Module de déchiffrement de contenu Primetime fourni par Adobe Systems, Incorporated (17, plugin), Module de déchiffrement de contenu Widevine fourni par Google Inc. (1.4.8.903, plugin), Facebook (2, service), Disconnect Search (1.4.1, extension, disabled), Adobe Acrobat - Create PDF (1.2, extension, disabled), feedly (16.0.528.1-signed.1-signed, extension, disabled), Remove Google Tracking (1.10.1-signed.1-signed, extension, disabled), Disconnect (3.15.3.1-signed.1-signed, extension, disabled), Ecosia — The search engine that plants trees! (3.4.5, extension, disabled), Love Birds on a Rope (1.0, theme, disabled), Lite Fall by MaDonna (1.0, theme, disabled), Elusive Butterflies by MaDonna (1.0, theme, disabled), sea2 (1.0, theme, disabled), Yellow Dasies (1.0, theme, disabled), Adobe Acrobat (15.20.20039.7108, plugin, disabled), Adobe Acrobat (10.1.16.13, plugin, disabled), VLC Web Plugin (2.2.4.0, plugin, disabled), Google Update (1.3.31.5, plugin, disabled), Windows Live™ Photo Gallery (15.4.3508.1109, plugin, disabled), Microsoft Office 2010 (14.0.4730.1010, plugin, disabled), Microsoft Office 2010 (14.0.4761.1000, plugin, disabled), Silverlight Plug-In (5.1.50901.0, plugin, disabled), Java Deployment Toolkit 7.0.510.13 (10.51.2.13, plugin, disabled), Intel® Identity Protection Technology (1.2.22.0, plugin, disabled), Intel® Identity Protection Technology (1.2.22.0, plugin, disabled), Picasa (3.0.0.0, plugin, disabled), Google Earth Plugin (7.1.7.2606, plugin, disabled), DYMO Label Framework (8.3.0.1242, plugin, disabled), iTunes Application Detector (1.0.1.1, plugin, disabled), Shockwave for Director (12.2.4.194, plugin, disabled), Shockwave Flash (23.0.0.207, plugin, disabled), Media Go Detector (1.0.0.0, plugin, disabled), Skype Web Plugin (7.28.0.46, plugin, disabled), ActiveTouch General Plugin Container (29.1.2014.722, plugin, disabled), Google Talk Plugin Video Renderer (5.41.3.0, plugin, disabled), Google Talk Plugin (5.41.3.0, plugin, disabled)

    last succeed in doing synchronization on 28th november
    what can I do ?
    Thank you if you can help.
  • ... and here is the debug ID D1867312664.
  • The Debug ID doesn't show any issues. What's the exact problem you're seeing? In any case, start by restarting Firefox.
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