Zotero Toolbar missing in Word 2011
May I ask for help please?
I installed Zotero for my Word 2011 running in Mac OS X 10.6.8. There was a Zotero toolbar initially and everything was fine. Then one day, I closed the toolbar, and now I can't get it to appear again. I can still use Zotero using the applescript, but it is more of a hassle without the toolbar. How can I get the toolbar to appear again?
Thanks a million!
I installed Zotero for my Word 2011 running in Mac OS X 10.6.8. There was a Zotero toolbar initially and everything was fine. Then one day, I closed the toolbar, and now I can't get it to appear again. I can still use Zotero using the applescript, but it is more of a hassle without the toolbar. How can I get the toolbar to appear again?
Thanks a million!
- if that doesn't work, follow the steps here:
http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
Both the toolbar and zotero.dot are found in my Firefox and Word respectively. I have tried the steps in the link before and it still doesn't seem to work...
Anything else I can try? Thank you!
"Use the View menu to hide or reveal toolbars."
Does that help?
I've made 3 changes and now both the script menu has the "Zotero" field and the Zotero Toolbar appears, floating beneath the Word menu. What's more, they work!
(1) Update Zotero.dot to Zertero.dotm by opening it in Word and saving it using "Save As", Format : " Word Macro-Enabled Document (.dotm)".
(2) Go to "Preferences>File Locations" in Word and make sure "startup" is pointing to the location of Zerero.dotm (Applications/Microsoft Office 2011/Office/Startup, in my case).
(3) Copy (safer than Move!) the "Zotero" scripts folder from: "/Users/Username/Documents/Microsoft User Data/Word Script Menu Items" to: "/Users/Username/Library/Application Support/Microsoft/Office/Word Script Menu Items". This is tricky as Apple, in their wisdom, have hidden this Library folder. Open it by clicking "Go>Go To Folder" in Finder and entering the address given above.
I've rechecked the .dot vs .dotm and you are correct, it's the location of "startup" in "Preferences>File Locations" that needed to be changed which wasted a few hours fooling around.
As for the scripts, I downloaded Zotero standalone yesterday and that's the location it installed the scripts - once moved the menu item appeared. This was not helped by the hidden Library folder which I didn't know about.
Another problem I encountered concerns PDFs. I use the Acrobat add-in for both Safari and Firefox. Neither browsers would capture PDFs which wasted more time as this is what I initially used to checkout Zotero after installation. I changed Firefox's PDF reader to pdf.js (https://github.com/mozilla/pdf.js/) and then Zotero worked well with PDFs. It may work with Safari and Preview (Apple's default PDF viewer), but I can't verify this as the checkbox in Reader's preferences that selects Reader as the PDF viewer was ticked but greyed out. Another mystery.