Upgrade StorageReport ID: 261238991
Zotero does not sync my data. Every time I want to sync or it sync by it self, this report comes up. I don't know what to do. Please help and fix. Thanks.
https://s3.amazonaws.com/zotero.org/images/forums/u16287471/ujcom3w3pybvas5uhqgy.png
https://s3.amazonaws.com/zotero.org/images/forums/u16287471/6xb7uqofgnplq68gfsyt.png
The report says:
[JavaScript Error: "HTTP POST https://api.zotero.org/users/16287471/items/3MZI4LRM/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/3MZI4LRM)"]
[JavaScript Error: "Upload request 1/3MZI4LRM failed"]
https://s3.amazonaws.com/zotero.org/images/forums/u16287471/ujcom3w3pybvas5uhqgy.png
https://s3.amazonaws.com/zotero.org/images/forums/u16287471/6xb7uqofgnplq68gfsyt.png
The report says:
[JavaScript Error: "HTTP POST https://api.zotero.org/users/16287471/items/3MZI4LRM/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/3MZI4LRM)"]
[JavaScript Error: "Upload request 1/3MZI4LRM failed"]
You can paste 3MZI4LRM into the search bar in All Fields & Tags mode to find the attachment in question. You'll need to delete it and empty the trash. If you don't have another copy, you can Show File and move the file somewhere else on your computer and then add it back as a linked-file attachment.