Upgrade StorageZotero error when document saved on Box or OneDrive
Report ID: 1692916683.
I followed these steps to troubleshoot:https://www.zotero.org/support/kb/debugging_broken_documents. 2. Updated to Zotero 10.
3. Accepted all changes, switched off tracking.
4. “Typing replaces selected text” is checked.
5- 6 NA
7. Tried this - works for a new documents but not once saved to Box Drive
8. Same as 7.
9. Works on local drive. Does not work on OneDrive or Box. I need to work on Box and have many files on box already.
10. Tried different styles and deleting bibliography.
Error message: " Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions? "
Please let me know how to address this. I have Zotero for several years with Box and One Drive. Thank you!!
I followed these steps to troubleshoot:https://www.zotero.org/support/kb/debugging_broken_documents. 2. Updated to Zotero 10.
3. Accepted all changes, switched off tracking.
4. “Typing replaces selected text” is checked.
5- 6 NA
7. Tried this - works for a new documents but not once saved to Box Drive
8. Same as 7.
9. Works on local drive. Does not work on OneDrive or Box. I need to work on Box and have many files on box already.
10. Tried different styles and deleting bibliography.
Error message: " Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions? "
Please let me know how to address this. I have Zotero for several years with Box and One Drive. Thank you!!
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elsaminijosedited yesterday at 11:17pmDebug ID: D1174787226 and D359284341