Word for Mac plugin not working after Zotero 9.0.4 upgrade

andygreenphd

Hello!

I just upgraded to Zotero 9.0.4 on my Mac and the Word plugin no longer works. Here are my particulars:

Mac - Tahoe 26.5.1
Word - 16.110

I manually deleted the zotero.dotm file from the startup folder in Word and restarted to ensure Zotero did not load. I exited Word, then used the "Reinstall" button in Zotero to copy the new zotero.dotm file into the folder. I visually verified the folder had a fresh install of the .dotm file then restarted Word, and still got the same error. So, I'm pretty sure I've tested about as far as I can. The error I'm getting is below:


https://s3.amazonaws.com/zotero.org/images/forums/u1570083/sfaiwgahzxf593vwybdq.png

Any ideas about what to try next?

Thanks in advance!

dstillman

Did you do the things it says in that message?

andygreenphd

Forgot to state the obvious, sorry!

I don't have Rosetta installed and this was not an option for me when I tried.

I am trying to avoid uninstalling and reinstalling Word if possible, as that seems to be a pretty drastic response to a Zotero upgrade?

dstillman

Can you share a screenshot of the Get Info window for Applications → Microsoft Word?

andygreenphd

Trust but verify. I like it.. :-)

https://s3.amazonaws.com/zotero.org/images/forums/u1570083/opun5exfbkcbhxo2kuxi.png