iPad login

henrikvahatalo · 2026-06-05T18:28:08+00:00

When I try and log in on the ipad app, it logs me in on the browser popup, but not in the app

dstillman · 2026-06-05T18:28:24+00:00

What do you mean by that, exactly? Can you provide some screenshots?

henrikvahatalo · 2026-06-05T19:25:51+00:00

https://s3.amazonaws.com/zotero.org/images/forums/u20753914/nicecp5wsfyn4lnltsyv.png

henrikvahatalo · 2026-06-05T19:27:46+00:00

When I click sign in button, the popup to login appears. When I log in the popup stays open and goes to the zotero website. It doesnt seem to log me in on the app

dstillman · 2026-06-05T19:44:28+00:00

Likely a bug related to your signing in via the new passkey functionality. We're investigating. ~~If you want to fix it right away, you can temporarily disable the passkey.~~

fcheslack · 2026-06-05T20:51:46+00:00

Or sign in using the standard password flow. You shouldn't need to explicitly disable the passkey (it can still be used as your second factor).