Upgrade StorageWord crashes when citing
I am writing a paper. At some point, "Word" closed every time I wanted to insert or edit a citation. Each time a Zotero window opened with the following text: "An error occurred while updating your document. Would you like to view the troubleshooting guide?" I could select "yes" or "no". I tried every step of the guide, but nothing worked. When I thought I had isolated the faulty source, the citation still worked. I changed the citation style, copied the document, copied the content into a new document, etc., all to no avail.
I already suspected that my document was too large (about 40 pages) for Zotero to work well. But in the search for the incorrect citation, a one-page document also crashed when I tried to insert a citation. I really don't know what the problem is. Any help would be greatly appreciated.
P.S.: Zotero does not crash, it remains open and also displays the error message.
I already suspected that my document was too large (about 40 pages) for Zotero to work well. But in the search for the incorrect citation, a one-page document also crashed when I tried to insert a citation. I really don't know what the problem is. Any help would be greatly appreciated.
P.S.: Zotero does not crash, it remains open and also displays the error message.
Word: version 2401 (Build 17231.20084)