Google Docs: Zotero experienced an error updating your document

dstillman

This discussion was created from comments split from: Google Docs can't add or refresh, error "Zotero experienced an error updating your document.".

Minne99

Hi, my zotero isn't working anymore with my google docs. I see this when trying to use zotero: "Zotero experienced an error updating your document." Can you please help me?

dstillman

(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.)

Does it work in a new, empty Google Doc?

Can you provide a Report ID from the Zotero Connector?

Minne99

Where can I find the Report ID?

dstillman

I linked to instructions.

Minne99

Yeah, but I do not see those details at chrome with my zotero extension.....

dstillman

We can't help you if you don't describe the problem. Quote whatever you're confused by and explain what you're not seeing and what you're seeing instead.

Minne99

When I want to add a source in my google docs, Zotero doesn't allow me to do so. I receive a massage with " Zotero experienced an error updating your document." Also when I use it in an empty document.

dstillman

I'm talking about the Report ID instructions.