Zotero 7 Beta with MacOS Beta - Crash by Citation

zwanziger

Hallo zusammen,

ich nutze aktuell die Beta von macOS 14.0 und Zotero 7. Es funktioniert alles bis auf die Wichtigstes Funktion. Einfügen eines Zitats in Word.

macOS: Sonoma 14.0 (23A5276g) Developer Beta
Word: Version 16.74
Zotero: Version 7

Fehler reproduzieren:
Word -> Reiter Zotero -> Add Citation -> Literatur auswählen im PopU

Wenn die Literatur ausgewählt wurde, stirbt Zotero mit folgender Mac-Meldung. Log über Zotero lässt sich nicht erstell

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: zotero [2117]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero-beta
Version: 7.0.0 (7.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-06-29 15:38:28.3169 +0200
OS Version: macOS 14.0 (23A5276g)
Report Version: 12
Bridge OS Version: 8.0 (21P50307f)
Anonymous UUID: 8EF4DD20-35D2-D9CD-E05E-8D2989956277


Time Awake Since Boot: 5600 seconds

System Integrity Protection: enabled

Crashed Thread: 57 DOM Worker

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Exception Codes: 0x0000000000000001, 0x0000000000000068

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2117]

VM Region Info: 0x68 is not in any region. Bytes before following region: 140737488023448
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START

-----------
Full Report
-----------

{"app_name":"zotero","timestamp":"2023-06-29 15:38:29.00 +0200","app_version":"7.0.0","slice_uuid":"d26ce163-b94b-36af-9fe3-3f626107f867","build_version":"7.0.0","platform":1,"bundleID":"org.zotero.zotero-beta","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.0 (23A5276g)","roots_installed":0,"name":"zotero","incident_id":"ACCC8B73-F9DB-492E-8297-351E98DD7C32"}
{
"uptime" : 5600,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro15,2",
"coalitionID" : 824,
"osVersion" : {
"train" : "macOS 14.0",
"build" : "23A5276g",
"releaseType" : "User"
},
"captureTime" : "2023-06-29 15:38:28.3169 +0200",
"codeSigningMonitor" : 0,
"incident" : "ACCC8B73-F9DB-492E-8297-351E98DD7C32",
"pid" : 2117,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-06-29 15:02:44.9513 +0200",
"procStartAbsTime" : 3469936236985,
"procExitAbsTime" : 5613282709091,
"procName" : "zotero",
"procPath" : "\/Applications\/Zotero.app\/Contents\/MacOS\/zotero",
"bundleInfo" : {"CFBundleShortVersionString":"7.0.0","CFBundleVersion":"7.0.0","CFBundleIdentifier":"org.zotero.zotero-beta"},
"storeInfo" : {"deviceIdentifierForVendor":"DF48F07C-41A4-5C49-ABEA-E27FA8A9E578","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.zotero.zotero-beta",
"crashReporterKey" : "8EF4DD20-35D2-D9CD-E05E-8D2989956277",
"lowPowerMode" : 1,
"codeSigningID" : "org.zotero.zotero-beta",
"codeSigningTeamID" : "8LAYR367YV",
"codeSigningFlags" : 570499857,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"bridgeVersion" : {"build":"21P50307f","train":"8.0"},
"sip" : "enabled",

dstillman

Working for me with same build and architecture.

Can you reproduce after restarting your computer?

If you're running any Zotero plugins, be sure to test with those disabled.

zwanziger

Yes, i have restarted the computer - same error. I reinstalled Zotero and the Word plugin too … same error.

poettli

@zwanziger How about the add-ons?

If you're running any Zotero plugins, be sure to test with those disabled.

zwanziger

Hey, i don’t use any add-ons. Or do you mean the browser-plugins from Zotero?

zwanziger

I was able to narrow down the error somewhat. The error does not occur with every title. Example of a document that produces the error ISBN: 978-3-7639-3482-9

The protocol for adding the ISBN 978-3-7639-3482-9 with the wizard:D1015133459
If I want to add it as citation the error occurs.

If I add a new title manually - same error.

dstillman

Oh, I can reproduce that with that item. Huh!

We'll investigate — thanks.

zwanziger

Have you found out anything yet?

dstillman

We're working on it, but it's way too soon for you to be checking back on this. Don't use a beta OS if you're depending on this computer for real work.

dstillman

@zwanziger: This should be fixed in the latest Zotero 7 beta.

zwanziger

After removing Zotero completely from my Mac (Programm, User Content and Word in Libary) and reinstall with the new beta. It works! Thank you.

dstillman

To be clear, there was no need to remove anything. You just had to update to the latest version via Help → Check for Updates.

zwanziger

Hey dstillman,
so i do it first - same error. After removing everything Zotero works fine.