Cannot Sync My Library on Laptop and Cannot Download on iPad

CatherineF99 · January 27, 2023

Hi,

I always cannot download the files on my iPad, and it reports the error " The attached file is not available on the WebDAV server. Please check that the file has synced on the device where it was added" on my iPad. While it says "Could not sync My Library -- too many retries" on my laptop.

May I just ask how to solve the problem?

With my report ID: 888553636

Thanks a lot.

dstillman · January 27, 2023

Try syncing on the desktop again now.

CatherineF99 · January 28, 2023

It works now, thanks a lot!