Upgrade StorageZotero Crash Down As Long As Pdf Metadata Retrieval
As the title says, everytime I add pdf file into zotero and start to perform Pdf Metadata Retrieval, it breaks down immediately. Here is the report as below. Thank you for your help in advance.
OS: Macos 12.6, Apple M1 chip. Zotero version:6.0.18.
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Translated Report (Full Report Below)
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Process: zotero [84562]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.18 (6.0.18)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-11-30 09:52:09.4245 +0800
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: 2ABD4CEA-C279-67C9-1D74-5127C15AF017
Sleep/Wake UUID: 791714F0-B0C4-47EC-8C12-59141FE49C99
Time Awake Since Boot: 5300000 seconds
Time Since Wake: 176388 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000303d82d18
Exception Codes: 0x0000000000000002, 0x0000000303d82d18
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [84562]
VM Region Info: 0x303d82d18 is in 0x30057f000-0x303d83000; bytes after start: 58735896 bytes before end: 743
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
unused shlib __DATA 22e100000-231800000 [ 55.0M] rw-/rwx SM=PRV ... this process
GAP OF 0xced7f000 BYTES
---> Stack Guard 30057f000-303d83000 [ 56.0M] ---/rwx SM=NUL
Stack 303d83000-30457f000 [ 8176K] rw-/rwx SM=PRV
Kernel Triage:
VM - pmap_enter failed with resource shortage
OS: Macos 12.6, Apple M1 chip. Zotero version:6.0.18.
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: zotero [84562]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.18 (6.0.18)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-11-30 09:52:09.4245 +0800
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: 2ABD4CEA-C279-67C9-1D74-5127C15AF017
Sleep/Wake UUID: 791714F0-B0C4-47EC-8C12-59141FE49C99
Time Awake Since Boot: 5300000 seconds
Time Since Wake: 176388 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000303d82d18
Exception Codes: 0x0000000000000002, 0x0000000303d82d18
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [84562]
VM Region Info: 0x303d82d18 is in 0x30057f000-0x303d83000; bytes after start: 58735896 bytes before end: 743
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
unused shlib __DATA 22e100000-231800000 [ 55.0M] rw-/rwx SM=PRV ... this process
GAP OF 0xced7f000 BYTES
---> Stack Guard 30057f000-303d83000 [ 56.0M] ---/rwx SM=NUL
Stack 303d83000-30457f000 [ 8176K] rw-/rwx SM=PRV
Kernel Triage:
VM - pmap_enter failed with resource shortage
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dstillmanWe'd need more of the crash report to say more, but if you're running any third-party plugins, try disabling them.
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memphis93After disabling some third-party plugins, everything goes well. Thanks.