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Plugins: New thread on the MS word plugin VB runtime error 91

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    • CommentAuthorpotyondi
    • CommentTimeApr 26th 2008 edited
     
    Having sought a solution to this problem from both the developers and this forum without luck, I thought starting a new thread might prompt anyone who has solved it to come forward with their solutions. In a nutshell, when any of the plugin buttons are pressed, the following error pops up:

    Microsoft Visual Basic
    Run-time error '91':
    Object variable or With block variable not set

    Fixes that have been proposed so far are unsatisfactory. To recap:

    Fix 1: unplug your internet/disconnect from your network -- This works, believe it or not, though why remains a mystery. It is entirely impractical to have to write a paper/thesis offline or to disconnect every time some bibliographical information needs to be added to a work.

    Fix 2: disable your proxy settings -- This solution is nothing of the kind, since I am not connected via a proxy. I am on a wireless network with a standard d-link router, using only windows vista firewall. For the record, turning the firewall off does nothing.

    Fix 3: reinstall your visual basic -- I cannot speak for this fix as I don't know how to go about doing it. If anyone could provide any feedback on how to reinstall VB, as well as whether it definitively fixed their problem, please let me know.

    Fix 4: reinstall the plugin -- No change.

    Any ideas?
  2.  
    I just got this error too. It appeared to be generated by some combination of manually editing and using the edit bibliography window. I tried deleting the bibliography and re adding it but that only got the same error so I used "undo" in Word to restore it. Then I switched off the document and shut Zotero and Firefox. On reopening I got a new error (also MS visual basic) that said the object had been deleted. After that I opened the Set Doc Prefs dialogue and just clicked ok and then hit the refresh bibliography button and lo, everything worked again. I can't say whether any of that was random or not. I have no idea what actually corrected it. If anyone can figure out from this sequence what actually happened - well done! Not a proxy problem though as I did not alter them, and no reinstall, and I only shut down Firefox, did not disconnect from the internet in any other way.
    I note there are now 4 forums on this topic. I have replied to this one as it seems the most recent.
  3.  
    I've closed the following threads and pointed them here:

    http://forums.zotero.org/discussion/595/runtime-error-91/
    http://forums.zotero.org/discussion/1508/word-plugin-runtime-error-91/
    http://forums.zotero.org/discussion/2618/runtime-error-91-in-ms-word-plugin/

    If this problem is limited to existing documents and doesn't occur in new documents, see Debugging Broken Documents.

    If the problem occurs in new documents as well, the steps described above by potyondi and in the other threads are currently your best shot.
  4.  
    Thanks.
    I guess my point was it stopped and started again without any major troubleshooting. Thus finding the actual software problem might be difficult even though instances of it are sometimes not. Seems others have had the same experience from the forums I have read.
    But thanks again for the prompt response. Good support is another strong reason to use Zotero.
    • CommentAuthorsanpler
    • CommentTimeJun 17th 2008
     
    I have another case of the same problem. Going back to potyondi's original post, could someone explain "Fix 3;" 1 and 2 don't work when doing Internet research in a large office.
    • CommentAuthorsanpler
    • CommentTimeJun 17th 2008
     
    I should add that I'm having this problem in Word 2007 on a PC whereas it I'm fine working in Word 2004 on my Mac at home.
    • CommentAuthorsanpler
    • CommentTimeJun 18th 2008
     
    I've installed Word 2003 on the PC, and the plug-in is not working with it either.
    • CommentAuthorvihar
    • CommentTimeJun 19th 2008 edited
     
    Hi, I am having similar trouble.

    Fix 1 described by poytondi does not work.

    Have not tried Fix 2; however even if it works it's only a quick fix and does not solve the problem as it is similar in consequence to unplugging your network.
    [update: tried fix 2; Bypassing proxy for local hosts does not work; nor does disabling proxy. Still can't use Zotero with MS Word ]

    As for Fix 3, don't know how to go about it.

    It is clear that it's a bug in the plugin that needs a solution as many are facing problems. Someone please help.
  9.  
    It is clear that it's a bug in the plugin that needs a solution as many are facing problems.

    No, sorry, but that's not clear. As explained on one of the other threads, Error 91 is a very generic message which may have nothing to do with Zotero.

    As for Fix 3, don't know how to go about it.

    Visual Basic is part of the Office installation. If you have your original Office installation disks, I believe there's a Repair option as part of the setup program that you could try.
    • CommentAuthorpotyondi
    • CommentTimeJun 24th 2008
     
    Repairing the office installation does not fix the problem (tested with Office Enterprise 2007 on Vista Home Premium 32bit).

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