HELP! Miscrosft Word for Mac 2011 Won't Work and Can't Figure it Out

Coyoteproject

I have Zotero 3.0.8 and have downloaded and installed the word plug ins. My Mac is running 10.6.8. Please help me out with this! Thanks a million!

Jason

dstillman

We'll need more information to be able to help you.

http://www.zotero.org/support/reporting_bugs

Coyoteproject

What kind of information do you need?

dstillman

See the link.

Coyoteproject

I have tried all that stuff spent 4 nights trying to get it to work on my new computer

fbennett

You are unable to provide a Report ID?

DWL-SDCA

What is your version of FireFox? What is your version of MS Word?

dstillman

You're ignoring the steps on that page, which tell you exactly how to provide us with enough information to help you.

Coyoteproject

ID: 1237974363
Firefox version: 16.0.2
Windows for mac 2011
Mac version: 10.6.8

I am unable to add a reference list to my word documents.

dstillman

http://www.zotero.org/support/reporting_bugs#provide_steps_to_reproduce

Coyoteproject

I open word for mac click the scroll at the top of page and only get 2 options ( “About this menu “ and “Sample Automator Workflows”) On my old Word for mac It gave me at situations..

dstillman

It sounds like you didn't fully install the word processor plugin.

http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear

Coyoteproject

THANKS!!!!!! LIFE SAVER :)