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Standalone: Safari connector isn't downloading

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    For some reason I have managed to download the standalone zotero for Mac OS X.

    However, when I try to install the Safari Connector, it comes up with this message. "An error occurred while installing the extension “Zotero Connector for Safari”."

    I wondered if there is any way of resolving the issue.

    Thanks,
    Hannah
  2.  
    For some reason I have managed to download the standalone zotero for Mac OS X.

    Are you saying that's not what you want to be running? You can easily install Zotero 3.0 for Firefox.

    For the connector issue, try clearing your Safari cache for zotero.org. Safari preferences -> Privacy -> Cookies and other website data -> Details -> "zotero.org" -> click the search result and Remove. Then try downloading again from http://www.zotero.org/support/3.0#zotero_standalone
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    When I attempt to download the Zotero Connector for Safari, it will show up in the dock in my downloads, but when I open it and try to install it, I don't even get an error message---all I get is a blank webpage. I have tried clearing my cache and removing cookies and website data, but still I am unable to successfully install the connector. I have uninstalled the standalone, reinstalled, and tried to download and install the connector with no success.

    Any ideas? Thanks!
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    kblackburn3853: What version of OS X, and what version of Safari?
    • CommentAuthorCourtneyC
    • CommentTimeMar 13th 2012
     
    I have this same problem. I have Mac OS X Version 10.6.1 and Safari Version 4.0.3. The download for the Safari connector shows up in my downloads folder, but when I click on it a message tells me that the file is unable to be opened.
    • CommentAuthorSimon
    • CommentTimeMar 13th 2012
     
    Update Safari, and the rest of your system software, by going to System Preferences->Software Update->Check Now. Both OS X 10.6.1 and Safari 4.0.3 are several years out of date and contain security bugs.
    • CommentAuthorfevallada
    • CommentTime5 days ago
     
    Same here: "An error occurred while installing the extension “Zotero Connector for Safari”.

    Safari Version 5.1.7 (7534.57.2)
    Mac OS X - 10.7.4

    Thanks

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