Website-Specific Snapshots Cannot be Located
Error ID:
1503082027
I am running a fresh install of Firefox; I downloaded it specifically to use with Zotero. I went to an article on nytimes.com and clicked the icon to create an article from the page. I then attempted to view the snapshot and was greeted with the error: "The attached file cannot be found. It may have been moved or deleted outisde of Zotero". Oddly enough, this only seems to happen on nytimes.com; all others I have tested appear normal. Below I listed what I have tried so far.
Steps I have already taken:
Reinstall Zotero
Install Zotero Dev
Create my own snapshot independently of the auto-generated one
Test on other websites (Google & Reuters)
Can anyone else duplicate this?
1503082027
I am running a fresh install of Firefox; I downloaded it specifically to use with Zotero. I went to an article on nytimes.com and clicked the icon to create an article from the page. I then attempted to view the snapshot and was greeted with the error: "The attached file cannot be found. It may have been moved or deleted outisde of Zotero". Oddly enough, this only seems to happen on nytimes.com; all others I have tested appear normal. Below I listed what I have tried so far.
Steps I have already taken:
Reinstall Zotero
Install Zotero Dev
Create my own snapshot independently of the auto-generated one
Test on other websites (Google & Reuters)
Can anyone else duplicate this?
This discussion has been closed.
http://www.nytimes.com/2010/09/12/world/asia/12afghan.html
1) Try disabling JavaScript in the Content pane of the Firefox prefs. Does that help?
2) Disable auto-sync in the Sync pane of the Zotero prefs, restart Firefox, save from that page, and provide another Report ID.
Disabled JavaScript without results.
Followed your instructions to disable auto-sync, restart Firefox, save, and attempt to view. However, under the 'gear' menu, "Report Errors.." wasn't highlighted, so I generated a debug output log via the "Advanced" tab in the options menu. Hope this is what you're looking for: D86953330
Thanks so much for trying to help me with this; it's greatly appreciated.
http://dl.dropbox.com/u/121575/12afghan_1.html
http://forums.zotero.org/discussion/14865/
You can post follow-ups there.