Importing from Endnote: Warning: Unresponsive script

sandrapark

I followed all the directions to import my files from Endnote 7.0 (converted it to RIS, made sure there was two spaces between the tag and the dash, etc.). However, I keep getting the same message: Warning: Unresponsive script. A script on this page may be busy, or it may have stopped responding...I've tried to "Continue" but I always get the same message.

What should I do next?

dstillman

Go to about:config in the location bar and set dom.max_chrome_script_run_time to 0 to disable that warning.

Generally, Zotero temporarily sets it to 0 before long operations and resets it afterward, but there may be places where it doesn't do that that still cause the message to appear on some systems.

sandrapark

This might be a dumb question but where exactly is the location bar you are talking about?

dstillman

The bar where you see and type web addresses like http://www.zotero.org.

sandrapark

just for future reference...to reconfigure the extension, you need to go to Tools>Add-Ons. it's not on the location bar, i think that's why i was confused. perhaps it's a Mac thing?

sandrapark

i disabled the extension, but the warning still comes up...

dstillman

Not sure what you mean here. The dom.max_chrome_script_run_time setting, which is what determines whether and after how many seconds the unresponsive script warning appears, has nothing to do with any particular add-on. It's a global setting in about:config, which you get to by typing about:config into the location/URL bar.

You can disable Zotero itself in Tools->Add-ons, but I assumed your goal was to import your RIS file without the warning popping up repeatedly, which you can do by setting dom.max_chrome_script_run_time to 0 in about:config.