sync is stuck

ecnovick
I thought I posted this a few days ago, but don't see it - anyway - tried syncing my library for first time - it's been "stuck" for several days now - green arrow just keep turning - tried to follow instructions for others with this problem - here are my debug numbers - DI754778906 and DI397278708
  • dstillman Zotero Team
    I thought I posted this a few days ago, but don't see it
    There are "Participated Discussions" and "Your Discussions" links in the left column of every forum page. In any case, I've deleted your old post now, since this one provides more information.
    green arrow just keep turning
    Judging by your debug output, your syncs aren't actually stuck—you're likely just seeing a bug where, if a sync starts in one Firefox window and you switch to another, under some circumstances the sync icon in the original isn't updated and keeps spinning. The next version of Zotero will fix this.

    Restart Firefox and try syncing again.

    Also, for future reference, Debug IDs should be copied via the clipboard—you transcribed both of those incorrectly.

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