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2.0 Beta: zotero doesn't start after upgrade from last beta to rc5

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    • CommentAuthorpolar
    • CommentTimeFeb 9th 2010
     
    Hi all,

    after updating zotero on one of my machines (windows xp, firefox 3.5.5) zotero doesn't start at all anymore. I can access the preferences via the tools -> addons menu but there is no zotero-icon in firefox nor menu entry.

    In the logfile extensions.log I found:

    2009-09-01 11:04:31 - safeInstallOperation: failed to back up file: C:\Dokumente und Einstellungen\USER\Anwendungsdaten\Mozilla\Firefox\Profiles\043ffcaj.default\extensions\zotero@chnm.gmu.edu\chrome\zotero.jar to: C:\Dokumente und Einstellungen\USER\Anwendungsdaten\Mozilla\Firefox\Profiles\043ffcaj.default\extensions\zotero@chnm.gmu.edu-trash\chrome ... rolling back file moves and aborting installation.

    Deinstallation und Reinstallation didn't help. Only deleting the whole mozilla-folder gave me a working zotero. But at the cost of loosing my whole preferences.

    thanks for ideas
    • CommentAuthorpolar
    • CommentTimeFeb 9th 2010
     
    Ok, I switched logging on (the preferences are accessable). Unfortunately I can't see the logfile if i click on the button. But transferring to zotero seemed to worK:

    The Debug ID is D573587332.
  3.  
    • CommentAuthorpolar
    • CommentTimeFeb 9th 2010
     
    Hi Dan,
    thanks. It was because corrupt extension files.

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